I would love to see this shift in tipping policies here in the states: http://www.bizjournals.com/portland/blog/real-estate-daily/2015/06/6-beers-15-an-hour-dishwashers-and-zero-tipping.html Let’s face it: It won’t be long before Portland votes in a $15 an hour minimum wage. They have it in Seattle. They have it in Los Angeles. Progressive Portlanders are already upset that those two places beat us to…
Tag: servers
My Wife’s Dining Experience
Or as I like to call it, the two lady treatment. It is a dirty shame when my wife, (who by the way is adorable, knows food, and is a big tipper), dines out without me, or with other women, and gets less than she deserves when it comes to service. Really? Some servers still do…
The Customer Has a Responsibility, Too
Ok. I have been harsh on the service thing for quite sometime, and I think it is finally time to broach this subject. I now want to be harsh on that customer who thinks they know evertything, or at least that they think they are always right. Or even worse yet, the customer who is absolutely…
Hints that the Customer Might Need Something
I have mentioned before that customers who leave unhappy will end up telling a lot of people (ultimately over a thousand with social media). If you can catch them before they go out the door, you can save about 83% of those–a substantial number. You can’t save the 83% of unhappy customers, however, if you…
Tell Your Server
Okay, the last thing that I want customers to do is start complaining about their dining experiences. However, if you are having a problem with your meal–your meat is over done, your fish is under done, there is a piece of glass in your drink, a bug in your salad–let your server know! Customers, for…
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