You Decide

That’s right, you decide. You are the boss. Whether you are the owner, chef, or the manager, you are in charge and you need to make decisions and set policies, so there can be no confusion by the staff. What is our tip-out policy? This is just one of a million things that your employees need to…

Training

I have written over and over again about the importance of training your staff. It is imperative if you want at least a fighting chance to succeed. This goes for every position in the restaurant. Are you the chef? Show your cooks how you expect the dish to look. Some chefs actually draw pictures for…