This is a common occurence at many restaurants: They start out strong, and then somewhere along the line they drop the ball and don’t see it out the door. It is important that if restaurants want to succeed, they figure this out and finish the job. So many times I have eaten out, had a wonderful time,…
Tag: Waiting staff
Pay Attention!
I’m sure this has never happened to you: You go out to eat at one of your favorite places, you have been thinking about that juicy steak since about three that afternoon (if not in bed the night before, or whenever you found out where you would be eating), your mouth is watering, filled with anticipation of that…
Managing Employee Conflict
Let’s face it, there is no way you can end all of your employee conflict. Human beings are human beings after all. The trick is to minimize it. Front of the house vs. Back of the house I took a minute to think of all of the restaurants I have worked over the years, and…
tabletalkpdx 