Many years ago, when I was the manager of a restaurant, I had to let an employee go. It was the first time I ever had to fire someone. Let’s face it: it’s not much fun. Joe This employee, whom we will call Joe, never quite got it. He was a good enough kid, eager and all,…
Tag: One Minute Manager
One Minute Manager
One of the lectures in my Labor Costing class focuses on some thoughts by two men named Spencer Johnson and Ken Blanchard. They wrote a book called “The One Minute Manager.” In this book, (lookout, here comes my cliff notes version) the authors discuss the reasons managers are often ineffective, and how that ineffectiveness leads…