My wife and I went to Washington D.C. a couple of months ago, and attempted to go to a restaurant on the recommendation of a friend of ours whose opinion we value. “You’ve got to eat there!” Now this guy eats out quite a bit. Travelling for work gives him occasion to eat at some of the…
Tag: Open Table
Phone Etiquette
Even with all of our technology, the phone is still an important part of your restaurant. Make sure to properly train those answering the phone. Even if you use Open Table Maybe you are using an online reservation system. People are still going to call with questions. Or for a to-go order. Train those people…