Chat ‘Em Up

There is no question that there is often a front-of-house vs. back-of-house rift in most restaurants. What can be done about it is the big question. Starts with you Yes, I know, I sound like a broken record. Nonetheless, it is true. You are the one who gets to set the tone. You are the one who…

Get That Food Out!

There is actually a list put out (maybe by the National Restaurant Association?) on the priorities that servers are expected to follow during a typical shift in a restaurant. I will bore you with some of the other things on that list a bit later, but want to start with the one on the top…