Customers connect everything they see to your restaurant. They don’t care that they are only walking through your parking lot, or on the street by your place, they will hold you responsible for anything they see that they judge to be messy or unacceptable. Jack-in-the-Box I had a whirlwind three day stint at Jack-in-the-Box when I…
Tag: front of the house
Be a Presence in your Restaurant
The best way to assure things are going well in your establishment is to be a presence on the floor as much as possible. You cannot expect your employees to do your bidding during service hours if you are hiding in the office, looking at numbers. In fact, there will be no numbers to look…