When people go out, they want to see people who are happy. Other customers, the staff (obviously), and every where else they look. That is why they go out. They want to forget about their life for a few hours. They want to leave their work and home stresses far away from the establishment they find…
Tag: management presence
While the Boss is Away…
It is an interesting phenomenon. As soon as the boss goes home the employees start to get in to mischief. You are being naïve Mr. or Ms. owner if you think otherwise. I was out at a place the other night, and as soon as the manager left, I watched the bartender start to pour shots….
Who’s the Boss?
Actually, this post should be called, “Where’s the boss?” It’s sad, but too often restaurant employees are left to fend for themselves. That is not how to run a successful restaurant. Or any business for that matter. We probably have all had this happen in our working experience: The owner comes around once a week. Not…
More Management Tips
My only goal with any of these posts is to make sure people have pleasant experiences when eating out. I like to think that anything I say can be applied to just about any establishment. Is the bartender busy? Jump back there and wash some glassware. Get them some more ice. See if those customers…
tabletalkpdx 