Lock the Door

I took a road trip recently to visit my mother on the Oregon coast.  After driving for six hours, and getting into town late–too late to surprise my mom–I decided to have a little Irish whisky and celebrate St. Patrick’s day before checking in at my motel and hitting the hay. I walked into a restaurant/bar that I had taken…

The (Big) Three Culprits

Restaurants are complicated businesses.  There are many moving parts that operators need to keep their eyes on.  As a consultant, I am reminded of this with every client I meet.  Many of whom are very successful businessmen (and women).  They have all managed to be very good at what they do, running their small business,…

Restaurant Theft

Let’s face it, you will never be able to completely get rid of theft in your restaurant. All you can do is hope to limit it. According to the U.S. Chamber of Commerce, 30% of small business failure is directly due to theft. 80% of which is internal—in other words, your employees stealing from you….