No One Answers the Phone Anymore

Originally posted on tabletalkpdx:
Whenever I have a question or a concern regarding my children, I give them a call. Of course, they never answer (they probably know it is me), but I still make the call anyway. I know there is no point in leaving a message–no oneĀ under the age of 25 listens to…

What, No Mustard?

Originally posted on tabletalkpdx:
IĀ ordered a burger the other day at a place that someone told me had the best burger in town. No, it wasn’t in Portland. When the burger was put down in front of me, I asked if they had some Dijon mustard. The server came back apologetic, apparently no Dijon. “That’s…

Northwest Hospitality

Originally posted on tabletalkpdx:
I do love living in the Pacific Northwest. Especially Portland. Nothing against Seattle, but people here are quite nice (except, of course, at a few select restaurants). They have nothing on us… I recently had the chance to visit Charleston, South Carolina, and Savannah, Georgia. I had a wonderful time, and…

Culture

Originally posted on tabletalkpdx:
Create a culture. That is your best recipe for success. Higher the right people, train them, and then make sure you are sending the right messages with your actions. Your behavior will set the tone for your employees. If you are standing around doing very little work, what do you think…

What Works Best Here?

Originally posted on tabletalkpdx:
What works best here? In this space? Those are a couple of questions many operators forget to ask before opening their doors. Now, it’s true that many places are limited by the space itself. I was talking to my wife the other night about a coffee place that closed at her…

Wow, You’re Awesome!

Originally posted on tabletalkpdx:
Nothing makes me happier than going out to eat, and leaving with this feeling. Whether you go in with high expectations, low expectations, or no expectations, and then you leave with a somewhat euphoric feeling. That is what eating out is supposed to be all about. Why not your place? Wouldn’t…