By now I’m sure you all realize that I am a bit of a clown. I spew this stuff out on this blog, relating my dining experiences to you, trying to educate a few along the way. The problem is that the people who need the educating are not the people reading it. I was in…
Category: Consulting
I Don’t Know What to Say
Okay. We are going to go out to dinner. My wife, our daughter, her friend, and me. We are running a couple of minutes late, so we drop my daughter and her friend off to check in while we look for parking. My wife is driving. As we go around the block to find a…
Stay Tuned
Hey folks. Don’t give up on me. I am in the middle of bringing this blog up to the 21st century. I will have updated site filled with riveting content soon.
RBF or Just Not Trained?
When people go out, they want to see people who are happy. Other customers, the staff (obviously), and every where else they look. That is why they go out. They want to forget about their life for a few hours. They want to leave their work and home stresses far away from the establishment they find…
Stay Relevant
What’s happening out there? Have you looked lately? Or is your arcane idea of a restaurant sticking out like a sore thumb? No wonder your business has been on a steady decline the last couple of years. Don’t kid yourself. The fact that you’ve raised your prices a couple of times does not necessarily mean your…
Do You Need Help?
I just love this. I saw this happen the other night when I was out to dinner with my daughter. The restaurant was full, so they seated us at the bar. I thought that was a bit weird since my daughter is only 18, but who am I to argue? Apparently they have a license…
Bon Jour Madame
Whenever I have friends going to Europe, I always give them this piece of advice: When you walk in to a bar, don’t just plop down on to a stool and order a drink. First you must say hello to the bartender, and then you can sit down. When you walk in to a shop, don’t…
Tale of 2 Clients #2
Since starting this blog, I have had more than a handful of consulting clients reach out to me. Most of them for different reasons, but let’s face it, it usually comes down to the same reason: Bottom line. These restaurateurs simply want to realize more profit. Restaurant #1 I meet with the owners. I look…
Tale of 2 Clients #1
Thank you Maxine Borcherding of ‘Taste and Compare,’ for this great blog post idea. Restaurant #1 They have a thriving business. They are selling about $3 million a year and things appear on the outside to be great. However. They are not paying attention. They are not keeping an eye on their growing costs. Their…
Made Up For It
I went out to dinner this weekend with my wife and another couple. Those who know me know that that alone is an accomplishment. I don’t do the double date thing very well–even when the other couple are dear friends. I probably should own up to the fact that I went in to this experience…
My Wife Gets Mad at Me
Okay, by now you have some idea of what a freak I am. Of how critical of service I can be. And how difficult it is for me to keep my trap shut. My wife gets mad at me Well, sometimes. Usually when we go out to eat. Or drink. She accuses me of getting…
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