There was this customer who used to come in for lunch and dinner from time to time, until one day he announced to me that he would not be back. “Why?” I asked incredulously. Turns out that he was mad because the chef never went out to his table to say hello. “He used to…
Category: Consultant
Portion Control
After a long career in the restaurant business, I have now been teaching about it for four years. I owe much of what I share with my students to Chef Maxine Borcherding. In addition to being my absolute reference for just about everything, she is also a certified sommelier. She has a great business (Taste…
St. Valentine’s Day
St. Valentine’s Day is probably the busiest day of the entire year in the restaurant business. If you are not busy on this day, you definitely are doing something wrong. It is busier than New Year’s Eve, busier than Easter brunch, yes even busier than Mother’s Day. Since we know that, and since you want to…
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